DESCUENTO LECTORES

Consejos para que tu ordenador vaya más rápido #infografia #infographic

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Una infografía sobre consejos para que tu ordenador vaya más rápido. Vía


Un saludo


Consejos para que tu ordenador vaya más rápido

Consejos para que tu ordenador vaya más rápido





Archivado en: Infografía, Sociedad de la información Tagged: Infografía, informática



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Beneficios de una comunidad online para atención al cliente #infografia #infographic #marketing

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Una infografía sobre los Beneficios de una comunidad online para atención al cliente. Vía


Un saludo


Beneficios de una comunidad online para atención al cliente

Beneficios de una comunidad online para atención al cliente





Archivado en: Infografía, Marketing on line, Sociedad de la información Tagged: Infografía, internet, Marketing, tic, Web 2.0.



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10 ventajas del correo electrónico en la Nube #infografia #infographic

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Una infografía con 10 ventajas del correo electrónico en la Nube. Vía


Un saludo


10 ventajas del correo electrónico en la Nube

10 ventajas del correo electrónico en la Nube





Archivado en: Infografía, Sociedad de la información Tagged: Cloud Computing, Infografía, internet, tic



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Plan de formación para la empresa #infografia #infographic #rrhh

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Una infografía sobre el Plan de formación para la empresa. Vía


Un saludo


Plan de formación para la empresa

Plan de formación para la empresa





Archivado en: Formación, Infografía, RRHH Tagged: formación, Infografía, RRHH



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Sonic Drive-Thru Employee Takes Orders In Fake Indian Accent, Offends Customers


When A. made a recent visit to Sonic for some delicious smoothies, she couldn’t quite believe what she heard coming through the drive-thru speaker. The employee on duty was taking her order in an exaggerated fake Indian accent. She began recording, since no one would really believe that this had happened otherwise. No one could be that stupid and/or racist, right?

A. posted it to YouTube. The clip didn’t exactly go viral; maybe a half-dozen people had watched it before someone other than A. sent it to Consumerist. It’s not about how many people watch your video, though: the important thing is who watches your video. At least two of those viewers sent the link on to Sonic.


Here’s a copy of her original video:




Based on previous experience with this Sonic, A. knew that the normal customer service channels wouldn’t be much use. “If you call the [corporate] hot line, they just brush you off. I’ve called about so many things and nothing changes,” A. told us. We usually recommend asking to speak to a manager on the spot in situations like this, and asked her whether she had tried that. “Not this time, but I have in the past. The manager usually just looks at you blankly,” A. explained.


Here in the Consumerist media hut, we thought the video was pretty obnoxious, and sent it over to Sonic’s public relations department. Another YouTube viewer had sent it over shortly before we did, and they were already looking into the situation, VP for Public Relations Patrick Lenow told us. A short time after that, we got an update from Sonic HQ: the worker will have to take his racist impersonations elsewhere, since he no longer works at that restaurant. Sonic sent us this statement:



The franchise owner of the location has reviewed the video and confirmed that the incident did occur at his location. The owner found this behavior unacceptable and reports that the employee involved in the incident is no longer employed at the location.



Should it take public shaming and a PR nudge from a blog from Consumerist to end this kind of behavior in any customer-facing employee? No, it really shouldn’t. There’s goofing off at work, and there’s acting out an obnoxious stereotype when you don’t know who is going to pull up to the drive-thru next. A., as it turns out, is married to a man from India, and found the drive-thru worker’s impression especially offensive, but you can watch the video for yourself and judge.




by Laura Northrup via Consumerist

Domina la venta de soluciones de alto valor tecnológico #infografia #infographic #marketing

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Una infografía que nos dice: Domina la venta de soluciones de alto valor tecnológico. Vía


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Domina la venta de soluciones de alto valor tecnológico

Domina la venta de soluciones de alto valor tecnológico





Archivado en: Infografía, Marketing on line, Tecnología Tagged: Infografía, Marketing, Tecnología



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Cómo convertirte en un Jedi de Linkedin #infografia #infographic #socialmedia

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Una infografía sobre cómo convertirte en un Jedi de Linkedin.


Un saludo


Cómo convertirte en un Jedi de Linkedin

Cómo convertirte en un Jedi de Linkedin





Archivado en: Infografía, Redes Sociales, Sociedad de la información Tagged: Infografía, internet, Linkedin, redes sociales, tic, Web 2.0.



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