Apple Announces Repair Program For 2011 MacBooks With Self-Destructing Graphics Cards

These pink and white stripes are not pretty.

These pink and white stripes are not pretty.



Back in October, we shared some MacBook Pro owners’ complaints about their computers, which had what can broadly be described as “video problems” that often rendered the computers unusable. Apple has now announced a repair program in response to users’ complaints, and perhaps also in response to their class action lawsuit.

The repair program begins today, and extends repair coverage for affected MacBook Pro models for this specific issue only. The graphics issue involves a failure of machines’ discrete graphics card, which is only used when performing graphics-intensive tasks like watching or editing videos.


Here are the models that Apple will cover as part of the official repair program, which were sold from 2011 to 2013.


Affected Models

MacBook Pro (15-inch Early 2011)

MacBook Pro (15-inch, Late 2011)

MacBook Pro (Retina, 15-inch, Mid 2012)

MacBook Pro (17-inch Early 2011)

MacBook Pro (17-inch Late 2011)


Users are only to bring in their computer if it has a graphics failure: bringing it in before anything goes wrong, or for any issue that doesn’t involve the graphics, won’t be covered by this repair program.


MacBook Pro Repair Extension Program for Video Issues [Apple]




by Laura Northrup via Consumerist

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