Smartphone Traffic Apps: Are You Gambling With Your Commute?


Gone are the days of simple radio traffic reports and plotting out your travel route before hitting the road. Today, commuters use a variety of smartphone apps designed to show real-time traffic and travel times. But is banking on an app to give you the fastest route really effective?

Navigation apps, such as Google Maps or Waze, highlight the fastest routes and provide a quick glimpse of your upcoming commute. The shiny, convenient apps offer a great resource to commuters, but they don’t have all the answers to your commute problems.


From a map showing just how long a traffic jam extends to alternate routes available, the apps are a useful tool for drivers looking to shave time off their commutes. But still, the apps, which are mostly based on users’ GPS coordinates and rely heavily on commuter reports, aren’t always the most reliable way to get around.


For one, they can’t predict the future.


Officials with the Minnesota Travel Observatory tell the Star Tribune that the apps can tell you an estimated travel time, but that’s only accurate assuming nothing out of the ordinary occurs – like an unexpected snowstorm.


Additionally, more populated areas tend to have more accurate traffic apps.


For instance, the Star Tribune reports, the Twin Cities has approximately 200,000 Waze users. Officials with Waze say that’s enough to create up-to-date maps. While officials don’t say less populated cities have less accurate apps, the utilization of user data and input would suggest that if less people use the app in an area, the traffic patterns wouldn’t be updated as frequently. And in the past inaccurate maps have cause problems for commuters – remember the Google Maps debacle back in 2012?


Sometimes traffic apps only add to commuter problems. If an incident, such as a traffic jam occurs, an app will give commuters the suggestion of an alternative route. When too many users take that suggestion it can create yet another jam.


While traffic apps are convenient and provide great interactive elements, sometimes the experience of well-established traffic monitors trumps the new technology.


State departments of transportation, like the Minnesota Department of Transportation, have been tracking traffic patters for decades using a combination of construction updates, road conditions and hazards reported by the State Patrol. That information is readily available to commuters by calling 511.


Traffic reporters often use information provided by local DOTs and other information, such as weather reports, to offer a more comprehensive travel plan for commuters.


So while traffic apps are a convenient option, sometimes nothing beats hearing your traffic report from an actual person.




by Ashlee Kieler via Consumerist

Study: Most Supermarket Coupons Pile On The Savings For Junk Food, Sugary Drinks


There you are, making sure every single store coupon you can possibly use is going to cut down on that grocery bill. But while the prices are slimming down with the discounts offered by supermarkets, the foods with the most discounts could be expanding your waistline.


In a new study published this month in the journal Preventing Chronic Disease (PDF here), researchers found that most of the coupons grocery stores offer (which excludes manufacturer coupons) online or via loyalty reward programs rack up discounts on high-calorie foods like crackers, chips, desserts, processed prepared meals and sugary drinks.


On the other hand, there are barely any price cuts on healthier items like lean meats, low-fat dairy products or fresh fruits and veggies.


This could contribute to our nation’s obesity epidemic, researchers say, as people are often shopping on a budget and rely on those coupons to be able to buy enough food to live on.


“We know from other studies that when you lower the price of foods, people buy more of them,” study author Dr. Hilary Seligman tells Philly.com. “When junk foods are the foods stores are lowering the prices of, we shouldn’t be surprised that more of them are purchased.”


The study took into account 1,056 online store coupons that were offered over a 4-week study period in April (when there wouldn’t be any added holiday discounts offered) and found: The biggest piece of the coupon pie went to the 25% for processed snack foods, candies, and desserts and that about 12% of coupons were for beverages, more than half of which were for sodas, juices, and sports/energy drinks.


Then there were the coupons for fruits (less than 1% of the total) and vegetables (only 3%). That could be attributed to the fact that retailers make more money from processed items and could possibly lose money on discounted produce, since they already end up throwing away plenty of unsold products.


Because many use coupons to stretch their food budgets along with aid from the Supplemental Assistance Nutrition Program (SNAP), you better believe customers are going to take whatever discounts they can, whether healthy or unhealthy for them. SNAP usually provides about $4.50 to feed one person for a day.


“The bottom line is that people are spending $4.50 on what they are eating,” study author Seligman says. “The only way to do that well or without feeling hungry often is to take advantage of the specials that grocery stores are offering. When all the specials are for candy, sweets and processed foods, it doesn’t give the low-income consumer many choices.”


But researchers think that if grocery stores incentivized more healthy food items, it could help the public eat healthier.


“Recent work emphasizes the importance of the food environment and other external forces on the quality and quantity of food consumed,” the study explains. “Grocery retailers may be uniquely positioned to positively influence Americans’ dietary patterns.”


Online Grocery Store Coupons and Unhealthy Foods, United States [CDC.gov]

Most Supermarket Coupons Promote Junk Food, Sugary Drinks: Study [Philly.com]




by Mary Beth Quirk via Consumerist

Chef Apologizes For Calling Yelper “Mentally Ill Raging Alcoholic”


Oh Yelp, thou art a ceaseless font of stories about restaurant customers overreacting to bad meals and service and the chefs who make headlines by flipping the f&@! out on social media about a review that most people would probably have ignored to begin with.

The latest tale of Yelps gone wild comes to us from Eater Boston, which reports that the chef at a Medfield, MA, wine bar has issued a public apology after countering a 1-star Yelp review by calling the customer a “mentally ill raging alcoholic.”


It all began over a 1-star review posted on Yelp by a customer who that after dinner she and her fellow diner wanted to try some scotch when, “All of a sudden, the manager came to our table and told us to leave because he thought we had too much to drink. He insisted that he could not serve use any thing [sic] more including coffee and to just leave,” according to the review.


“We paid the hefty check of $180 with cash and left totally embarrassed,” continues the write-up. “He even threatened to call the police when I protested that we each had no more than 3 drinks and maybe we should have coffee before driving… Needless to say it was a very unpleasant and disturbing experience.”


It’s certainly a negative review, but it could also have gone ignored as the business already has dozens of reviews on Yelp with a 4-star average.


But rather than respond with a calm explanation of its side of the case, the restaurant’s chef wigged out and took to ranting online, writing on Facebook that the Yelper in question “neglects to mention that our restaurant had to get a RESTRAINING order against her because she is clearly a mentally ill raging alcoholic that causes a major scene every time she comes near our restaurant. She doesn’t mention that the police were on scene either.”


He also writes the commonly stated complaint by restaurants that the review wasn’t being filtered out by Yelp because the restaurant doesn’t pay to advertise with the site.


The chef has subsequently pulled his statements and issued an apology via Eater.


“I sincerely apologize for expressing my frustration with a guest’s review on social media,” saying that such a vitriolic response is not the way his restaurant “responds to guest feedback and my words do not reflect the hospitality-first philosophy of the team here.”


The chef was within his rights to defend his business against the negative review, and if the statements about the police being called and restraining orders being issued are true, then these are relevant facts to be used to discredit the 1-star write-up. All that said, this information didn’t need to be presented in a way that makes the chef look as reactionary as the customer.




by Chris Morran via Consumerist

Pizza Hut Manager Accused Of Serving Spitty Pizza To Cop Who Arrested Her For Drunk Driving


Some memories are best forgotten: A Pizza Hut manager, who was arrested for drunk-driving in 2013 after knowingly letting an intoxicated person drive her car, happened to recognize a customer at her restaurant — the officer who’d busted her — and allegedly retaliated with an extra topping of saliva on his order.


According to the Smoking Gun, the manager was arrested for disorderly conduct in Tennessee after the off-duty cop claimed he saw her spit on the pizza he’d ordered for his family last week. She’d apparently recognized him from her arrest back in April of last year.


The deputy arrived to pick up his dinner order but said that the suspect didn’t have to ask his name, and instead just rang up the order. So he sat down on a bench to wait for his food.


“As the defendant removed the pizza from the oven I observed her cut her eyes and look at me. The defendant then leaned over the pizza that she had began to slice and I observed her spit on the pizza which had been purchased by me,” he wrote in the police report.


When he confronted her and asked if she knew him, she replied yes, and said his name. He’d cited her last April, but had just appeared in court for it a week earlier. She’d pleaded guilty in the DUI case and was fined $350, sentenced to two days in jail, and placed on probation for one year.


According to the sheriff, the conviction was fresh on the suspect’s mind when she allegedly hocked a loogie on the pizza, an action the police called “just a retaliation.”


She’s been charged with misdemeanor disorderly conduct and was reportedly fired from her job at Pizza Hut.


Cops: Pizza Hut Manager Spit On Officer’s Dinner [The Smoking Gun]




by Mary Beth Quirk via Consumerist

Gree Adds 21 Models Of GE Dehumidifiers To Massive, Slow Recall


If you have a GE dehumidifier in your home, time to check the serial number: Gree Electric Appliances has recalled 350,000 dehumidifiers sold between April 2008 and December 2011 because they could potentially overheat and cause a fire. If this recall sounds familiar, it should: Gree already recalled 2.2 million dehumidifiers sold under brand names that you might recognize like De’Longhi, Frigidaire, and Kenmore. Customers have complained to Consumerist that this recall has been slow and crappy.

The biggest complaint that readers have about the recall is that the checks are very, very slow. They complain that their checks still aren’t here four months after sending in their information, and at least one reader’s submission has disappeared entirely.


Once the checks arrive, they’re small and insufficient. Large dehumidifers aren’t cheap–the recalled Gree models cost between $180 and $270, so customers. Checks generally don’t cover the entire amount that consumers paid for their appliances, and in many municipalities, consumers have to pay a recycling fee for appliances of this size.


Anyway, check the list of recalled GE models if you have one in your home. If you have any dehumidifiers at all that you’ve bought in the last six years or so, you should probably check the recall list just in case.




by Laura Northrup via Consumerist

U.S. Wants To Add $1.23 Billion To Bank Of America’s Tab For Countrywide Scam


Back in October, a federal jury found Bank of America liable for a Countrywide Financial program that deliberately sold piles of worthless loans to Fannie Mae and Freddie Mac before the housing bubble went kaflooey. At the time, prosecutors had only sought $864 million in penalties, but now the Justice Dept. claims that number should be $2.1 billion.

The subject of the government’s lawsuit was a former Countrywide program dubbed the High Speed Swim Lane (better known as the “Hustle”), which removed many of the existing roadblocks and safety checks of the loan underwriting process in order to approve as many home loans as possible in a short period of time. The DOJ alleged that Countrywide’s motive for the Hustle was to issue these loans then quickly sell them off to Fannie and Freddie without disclosing that some of the mortgages weren’t worth their value in Monopoly money, let alone U.S. currency.


The original estimate of $864 million presented by the feds was an estimate of actual losses taken by Fannie and Freddie on these toxic loans. But then the judge in the case asked the DOJ to think about its penalty request not in terms of loss, but in terms of Countrywide’s ill-gotten gains.


Reuters reports that during the trial, the DOJ’s evidence showed the Countrywide only made a profit of $165.2 million from these loans, but the number presented in yesterday’s court filing bases the $2.1 billion number on the failed lender’s gross gains rather than the net.


The DOJ, which has not exactly been bullish about seeking maximum penalties from the nation’s largest banks and its executives, is asking the court for the higher amount “punish defendants for their culpability and bad faith, and to deter financial institutions and their executives who would engage in similar fraudulent mortgage schemes.”


Yesterday’s filing also seeks a $1.1 million penalty against former Countrywide exec Rebecca Mairone, accused of running the Hustle program for Countrywide. Hopefully she’ll be able to afford it, as she later moved on to work for JPMorgan Chase to run its foreclosure review department.


Bank of America continues to deny its liability in this matter, saying the Hustle was over and done with before it swooped in to save the collapsing Countrywide — a move that has already cost BofA at least $40 billion in penalties, settlements, loan adjustments, and legal fees. The bank has previously said it would consider appealing the jury’s finding.




by Chris Morran via Consumerist

Jack In The Box Debuts “Bacon Insider” Burger With Bacon/Beef Frankenpatty, 6 Strips Of Bacon

Don't even have to ask where the bacon is.

Don’t even have to ask where the bacon is.



Did someone mention bacon? Oh that’s right, I did, three times in the headline. I had to, because the Jack in the Box chain has apparently left its finger on the bacon button and refused to let up. Its new “Bacon Insider” burger not only has bacon+beef patty, but layers six slices of bacon on top and adds a bacon mayo.

Our friends over at BurgerBusiness.com point out that this is the first beef/bacon frankenpatty blend for a national burger chain.


And then there are the bacon trimmings on the tree. Err, burger. Eating a tree would be weird: Above and below the patty are half strips of hickory-smoked bacon for a total of six, as well as the generous daubs of bacon mayo sauce on both sides of the brioche bun.


The lettuce, American cheese and tomato just seem to be there to see what all the fuss is about. “Hey, you can eat us too, but we’re sorry we’re not part of the baconpalooza.”


“It’s a triple-threat bacon burger,” Jamie Vanderwal, Jack in the Box Category Leader told BurgerBusiness.com in an interview. “Really this goes above and beyond any bacon burger we’ve done before.”


All that bacon doesn’t come cheap — it’s $4.99 as a stand-alone item or $6.59 for a combo of fires and drink. It’s on sale for a limited time — or as long as bacon supplies last, perhaps?


Jack in the Box Intros Beef/Bacon Burger Patty [BurgerBusiness.com]




by Mary Beth Quirk via Consumerist

FCC To Consider Move Toward Ditching Existing Landline Networks


Over the last 15 years, a huge number of consumers have abandoned standard fixed-line telephone in favor of wireless phones or VoIP phone services from their cable/Internet providers. Between this shift and numerous natural disasters that have resulted in costly damage to existing landline networks, companies like AT&T and Verizon have been pushing to replace those old copper lines with their own VoIP services.

Today, the FCC is scheduled to vote on whether or not to allow regional trials that, if successful, would be the first step toward the end of the road for the copper landlines.


According to the Wall Street Journal, participation in any regional trials would be voluntary for consumers, meaning you wouldn’t be forced off your existing phone line and onto a VoIP service during the 3-6 month duration of the trial unless you ask to be switched.


However, an FCC official tells the Journal that the participating telecoms could choose to offer only VoIP service to new customers during these trials.


Since landline companies like AT&T, Verizon, and CenturyLink are considered common carriers by the FCC, any VoIP service they provide in lieu of standard landline phone service would be held to a higher standard of reliability than existing providers like Vonage or Skype.


Some consumers, especially those in rural areas that have been under-served by wireless and fixed broadband service, have expressed concern in recent years about telecoms’ lack of maintenance or investment in existing copper networks. They fear that merely flipping the switch from landline to VoIP could be fraught with problems.


“We do not have any organized data on whether call quality goes down, what breaks and what doesn’t when you switch over to IP,” explains Harold Feld of advocacy group Public Knowledge, which says that proper trials are necessary to see that millions of Americans aren’t stuck with substandard, glitchy service.


Of particular concern is whether the VoIP services will work with necessary business hardware like faxes, credit card readers, ATMs, and alarm services. When Verizon recently deployed its wireless Voice Link landline replacement service in storm-ravaged Fire Island, NY, none of these important connections could be made. In the end, Verizon chose to scrap Voice Link and run a new fiberoptic network to the island.


“This isn’t just about voice,” says Feld. “The phone system is a platform. It’s been an open platform for 40 years, which is why everything hooks into it.”


The unnamed FCC official is cautious about jumping to conclusions about these tests before they’ve happened.


“These will be end user impact trials. Let’s not talk theoretically; let’s look at what actually happens,” the official tells WSJ. “Let’s learn.”




by Chris Morran via Consumerist

Target Says Hackers Used Stolen Vendor Credentials To Breach System


Two months since criminals first began stealing credit and debit card information via Target’s in-store payment system, the retailer is providing the first details on how the breach may have been made possible.

“The ongoing forensic investigation has indicated that the intruder stole a vendor’s credentials, which were used to access our system,” a Target spokeswoman told Reuters in a statement.


Though Target isn’t identifying the vendor or the form of the credentials that were used, cybersecurity expert Brian Krebs has revealed some details that might shed some light on what happened.


Krebs reports that an analysis of the malware used in the breach shows that the user account “Best1_user” and password “BackupU$r” were used to log in to a shared drive that had been set up by the hackers on Target’s internal network to collect all the stolen card information.


“That ‘Best1_user’ account name seems an odd one for the attackers to have picked at random, but there is a better explanation,” writes Krebs. “That username is the same one that gets installed with an IT management software suite called Performance Assurance for Microsoft Servers. This product, according to its maker — Houston, Texas base BMC Software — includes administrator-level user account called ‘Best1_user.’”




by Chris Morran via Consumerist

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