FCC Proposes Treating Online TV Like Cable TV; Amazon Objects If It’ll Stop You From Binge-Watching ‘The Wire’


There’s another internet-related firestorm a-brewing at the FCC. This one is not as broad or as contentious as the now infamous net neutrality ruling, but it is bringing all the big players out to have their say. And what, you might ask, has everyone worked up? It’s the big bandwidth bugaboo of the twenty-teens: online video.

The full proposal (PDF) would allow the FCC to, “interpret the definition of an MVPD to include providers that make multiple linear streams of video programming available for purchase, regardless of the technology used to distribute the programming.”


MVPD stands for “multichannel video programming distributor.” Today, those are our cable and satellite companies. In plain English, the proposed change means that if the FCC adopts the modernization rule, any service that delivers a bunch of TV channels, no matter how they do it, can be classified and treated the way cable and satellite companies are today.


The change would apply specifically to a category of online video that the FCC calls “subscription linear” — online distribution of “continuous, linear streams of video programming on a subscription basis.” Basically, anything that delivers channels online, as opposed to on-demand programming access in the Netflix, Amazon, and Hulu vein.


You could think of it as the Aereo rule, and you wouldn’t be entirely wrong: the change would address that specific new and nebulous grey area between traditional broadcast, cable, and satellite distribution and nascent online distribution of programming.


Aereo got stuck between the two worlds. No less an august body than the Supreme Court found that Aereo was violating copyright by not pursuing proper licensing agreements in the way cable and satellite companies are required to.


After that ruling, Aereo then tried saying okay, we’ll act like a cable company, and attempted to pursue those licensing agreements. However, both the FCC and the Copyright Office shot down that argument.


(The company eventually declared bankruptcy in November and had its assets auctioned off, mostly to TiVo, in February of this year.)


The FCC, as it does, put out the call for public comments in response to the proposal. Particularly, the commission asked for comment on how existing “good faith” rules should apply to internet-based distributors; how different rule interpretations would affect consumers, distributors, and content companies; and how different rule interpretations would promote competition (and broadband adoption).


And that brings us to the comments.


The “against” camp is in large part incumbent businesses who feel threatened by change. The argument from cable lobbyists, both the big-name NCTA and the “small and rural markets” American Cable Association, is that the distribution of multiple channels includes by definition a physical aspect.


The NCTA’s comment (PDF) reads, “All evidence — in the statute and in the legislative history — indicates that Congress meant the term ‘channel’ to mean a transmission path throughout Title VI [which regulates cable], and that it intended that the definition of ‘MVPD’ be restricted to facilities-based entities.”


The ACA hedges, claiming that their members “raise no objections to new entrants … and welcome new approaches to the provision of multiple channels,” but ultimately comes down in the same place as the NCTA. “[We continue] to maintain that the best interpretation of the term ‘MVPD’ is … the ‘Transmission Path Interpretation,’ requiring that an entry porivde a transmission path over which it makes available for purchase multiple channels of video programming to qualify as an MVPD.”


In other words, the cable companies claim, you need to provide wires or satellite dishes or set-top boxes in order to qualify. And, oh, too bad so sad, TV you watch over the internet doesn’t need or use any of that.


The cable distribution companies are not alone in their opposition. Cable networks — content companies — are largely against the change. AMC, Disney, Fox, CBS, and Discovery are all, to some extent, displeased with the suggestion.


So are some new media entrants. The company behind MLB.tv wants nothing to do with it — at least, as much as it would affect their business directly. If the FCC chooses to make the change, MLB.tv writes, “it should exclude [online programming distributors] that make available only content that they or their affiliates own or otherwise have the right to make available.” In other words, sure, regulate a company like Sling or Sony or the next Aereo, but leave us alone because we’re only distributing channels of stuff that we own all the rights to anyway.


Amazon also argues that the change would hurt theirs (and others) robust, booming online video business. Which is an interesting claim, because Amazon provides on-demand programming, not subscription linear programming, and would not at this time be affected by a change to MVPD regulation.


In fact, specifically Amazon wants to protect your right to binge-watch regulation free. They write:


The Commission should clarify that a “linear stream” does not include so-called “binge watching,” in which a new program such as ‘Transparent or past seasons of ‘The Wire’ are made available all at once for viewers to watch online. Clarification is needed because these programs can be consumed one after the other in a linear fashion, but such consumption is still ‘on demand,’ at the viewer’s discretion.

However, not all media companies are against the rule change. In particular, where their cable brethren are unhappy with the idea, broadcast companies are all for it. ABC is Disney and NBC is Comcast, but the groups representing all the stations that are network affiliates — not just of ABC and NBC, but also of CBS and Fox — are entirely for it. And they’re joined by the National Association of Broadcasters, one of the groups that filed copyright infringement suits against Aereo to begin with.


In the “for” camp, we also have the consumer advocates. Public Knowledge, which also commented and advocated in favor of the net neutrality rule and against the Comcast merger, said in their comment (PDF) that opponents arguments are “either illogical or based on misconceptions.”


Public Knowledge also points out that in the long run, the NCTA’s argument may be shortsighted enough to be bad for NCTA’s members. If the FCC promotes online video through policy change, they point out, that will “both boost demand for (often cable-supplied broadband while allowing cable companies to shave their content costs.” In other words, companies like Comcast will be able to make money selling broadband, while spending much less paying companies like Discovery and AMC for the content that customers still get to enjoy.


As has become typical for proposals relating to the internet, the FCC was split 3-2 on whether to consider this rule change at all. Chairman Tom Wheeler and Commissioners Jessica Rosenworcel and Mignon Clyburn were in favor. Commissioners Ajit Pai and Michael O’Rielly were against.


When the commission eventually announces in an open meeting how they’re going to move on a new rule, it is no doubt likely to cause some bureaucratic fireworks once again.




by Kate Cox via Consumerist

Chicago Cubs Apologize After Long Bathroom Lines On Opening Day Led Fans To Pee In Plastic Cups


Opening Day crowds proved too much for Wrigley Field’s bathrooms, only two of which were open on the main concourse yesterday. The Chicago Cubs are now apologizing to fans, after the long lines prompted some people to seek other means of relieving themselves.

When two bathrooms on the Upper Deck went down inexplicably, fans were forced to go downstairs, “where we already were experiencing issues with long wait times,” a Cubs spokesman said in a statement, via the Chicago Tribune. Some fans say they were waiting up to 45 minutes to use the bathroom.


“Opening Day at Wrigley Field has always brought challenges with wait times and tonight was particularly extreme,” he acknowledged after the team’s home opener last night.


“We want to apologize to our fans for the inconvenience tonight,” he added. “Moving forward we plan to supplement the existing restrooms with additional portable units and will continue to monitor wait times.”


Though noting that the park simply wasn’t prepared for the 35,000 fans who showed up, the statement doesn’t explain why the bathrooms were closed, though there does seem to be some renovation going with the restrooms.


Deadspin reported Sunday night that fans with urgent bladder matters were heading for remote corners of the stadium to pee into plastic cups or just sprinkle on the ground instead of waiting in the long lines and missing large chunks of the game.


One reader sent Deadspin the photo evidence of urine-filled cups, writing:


“Hi, Wrigley is an unmitigated disaster tonight. Every bathroom line is roughly a block/30 mins long. Men are peeing against walls in the concourse. This is a real picture of a makeshift urinal I took right after a guy used it.”


One might think the people who run a stadium as old as Wrigley would’ve had some experience with large numbers of people swilling large amounts of beer and needing to relieve themselves of said booze. But hey, what do I know?


Cubs apologize for long bathroom lines at Wrigley: ‘We missed the mark’ [Chicago Tribune]

Fans At Wrigley Field Are Resorting To Peeing In Cups [Deadspin]




by Mary Beth Quirk via Consumerist

Delta Makes 20-Minute Bag Guarantee Permanent, But Still Severely Limited


Back in February we told you that Delta was testing a limited-time guarantee for its SkyMiles frequent fliers — Your checked bags will be at the carousel within 20 minutes or you get 2,500 miles. The airline has decided that the program is worth continuing, but it’s still incredibly restrictive.

“Customer response was positive and our employees are rallying to achieve the 20-minute mark, so it’s here to stay,” a rep for the airline told USA Today about the decision to continue the program that was supposed to end March 31.


However, as we noted in the original story, the guarantee has a lot of conditions that put the onus on the traveler rather than the passenger.


• You must report it: Even though the system uses Delta’s internal baggage-tracking system and could therefore easily determine whether a piece of luggage made it to the carousel in 20 minutes, it’s up to the passenger to go to this page on the Delta website to fill out a form.


• The airline is the arbiter: While Delta puts it on your shoulders to report the late luggage, the airline won’t take your word on it. Your online form will be checked against the airline’s tracking system. So even if that is inaccurate or if some employee games the system to make it look like the bags were delivered in time, you’ve no recourse.


• Multiple bags, one guarantee: You might pay a lot of extra money to check additional bags, but Delta’s guarantee is only good for one reward of 2,500 miles.


• No international travel: Bags delayed on your flight from Rio to New York? Too bad. The guarantee only applies to domestic travel.


• Big bags are exempt: Oversize, overweight, and “special” baggage are not included in the guarantee, so when your Hammond B3 organ is delayed getting to baggage claim, don’t expect any free miles.


• No miles for lost, damaged bags: The 2,500 miles are only awarded if your bags are delayed, not if they are lost to the ether (read: sticky fingers of airport employees) or mangled by conveyor belts.




by Chris Morran via Consumerist

Report: Federal Law Enforcement Poking Around At Herbalife

herbalife2 Despite receiving good news from a judge who dismissed a lawsuit against the company, claiming that its business model is a pyramid scheme, it seems Herbalife is still fighting other battles. A new report cites insiders at the company who say federal law enforcement officials have been asking questions at Herbalife, and getting in touch with some members individually.


CNBC reports that some federal law enforcement agencies have contacted Herbalife members to learn more about their own business practices, with a focus on about 10 of mostly top members, sources familiar with the matter said.


Herbalife sells its products directly by using a network of independent distributors. Those distributors then sell the products and make money with off the sales sales, as well as getting commissions from other people they set up in the business.


But as to what the agencies are asking about or who they’re talking to, it’s unclear. The company has offered to get legal counsel for the members, the sources add.


In an entirely separate situation, Herbalife is fielding inquiries about irregular trading in its stock as part of a bigger investigation into possible market manipulation.


An Herbalife spokesman offered comment to CNBC, saying:



“Bill Ackman has been engaged in a nearly three-year effort to drive down Herbalife’s stock in order to enrich himself and his investors. There is reportedly an ongoing federal criminal investigation into his campaign against Herbalife for stock manipulation and law enforcement and regulators have recently sought information from Herbalife and others relating to that investigation as well as trading in Herbalife shares and allegations about our business practices. We are cooperating with these requests for information, remain confident in the integrity of our business practices, and are hopeful Ackman’s long-term campaign of distortion will be found to be illegal.”



Ackman, of Pershing Square Capital Management, has been crusading against Herbalife since December 2012, though Herbalife has maintained all along that it’s not a pyramid scheme.


In dismissing the pyramid scheme accusations against Herbalife last month, U.S. District Judge Dale Fischer in Los Angeles said that the shareholders suing the company failed to show that questions about its business raised by hedge fund manager Ackman and various investigators showed that the company had fraudulently inflated its stock price.


Herbalife Contacted by Law Enforcement Agencies [CNBC]




by Mary Beth Quirk via Consumerist

Roku Boxes Will Let You Know When It’s Cheaper To Stream New Movies

rokugrab If you’re willing to wait out the initial on-demand release of a new movie, you’ll likely be rewarded with a price drop. But it can be annoying to remember to check to see whether it still costs $6.99 to rent that video. The folks at Roku are hoping that a new price-tracking feature will ease that particular pain.


Dubbed the ‘Roku Feed,’ the new feature on the Roku 2 and Roku 3 players allows users to “follow” popular theatrical releases so that you can not only access the selected titles as soon as they’re released, but you can track the rental price to determine whether you want to spend that much for the movie.


Roku says that users will get alerts through their players for price drops, and when followed titles are available on different streaming services.


Though Roku is still currently the market leader for streaming devices, it has been losing significant ground to newer contraptions like Chromecast and Amazon’s Fire TV and Fire TV Stick.


In addition to the Feed tracking feature, Roku is adding voice search to both the Roku 2 and 3. The Roku 2 voice search will need to be done through a Roku app on a wireless device, but new Roku 3 boxes will include a remote with a microphone.




by Chris Morran via Consumerist

Would You Pay A News Source To Read Individual Articles Online?


When you hear a song you like, you might pay $0.99 to buy it. Or perhaps you just really need to get past this one level of Sugar Shock, so you shell out to purchase a new set of lives. What about paying a news source to read just one article? Why not? Micropayments are as ubiquitous as the smartphones we all use nowadays, and one publication thinks the model can work on an article-by-article basis.

The Winnipeg Free Press announced that it’s going to be making its debut as the first North American publication to erect a paywall that works on a per-article basis for its online version, NiemanLab reported (H/T to Engadget).


The newspaper is going to charge readers $0.27 (in Canadian currency, U.S. is about $0.21) for every article they read. There’s also going to be the option to buy a full digital subscription for $16.99 a month, and if you already subscribe to the print or e-edition of the newspaper, access is unlimited online.


What if you don’t think you’ll like paying to read for an article before you get the chance to know if you like it? New sign-ups can get a month free to test the waters and decide if it’s something they’re into.


The Free Press says it’s the first publication in North America to implement the pay-as-you-read model.


“We wanted to come up with a system that would avoid some of the problems we’ve seen in other systems — but more accurately, come up with something that works,” Free Press editor Paul Samyn told NiemanLab.


For example, some critics say there’s only a certain amount of readers who are willing to pay for online subscriptions when there’s some content available for free. The Free Press has been taking notes on these systems.


“We obviously have been watching what other newspapers have been doing with some form of paywall, and while they have had some success, I don’t think anyone has really had roaring success,” Samyn said. “What you see is their ability to grow paid digital subscriptions appears to have either stalled or only grown marginally.”


It’s a gamble — there might be some readers willing to pony up the cash each time to get their news fix, while others will simply go elsewhere for free.


What do you think?






The Winnipeg Free Press is launching a paywall that lets readers pay by the article [NiemanLab]




by Mary Beth Quirk via Consumerist

Sling TV’s Final Four Faltering Raises Concerns About Launch Of HBO Now

In the weeks leading up to the Final Four, Sling made a big marketing push to remind people you could watch NCAA games on ESPN, TNT, and TBS.

In the weeks leading up to the Final Four, Sling made a big marketing push to remind people you could watch NCAA games on ESPN, TNT, and TBS.



Even though Dish’s Sling TV streaming service had two full months of active, national usage under its belt — and even though the company says it expected high demand during the Final Four of the NCAA Men’s Basketball tournament — some Sling users were left staring at error messages instead of watching the end of Kentucky’s almost-perfect season. And with HBO expected to launch both its standalone streaming HBO Now service and live access via Sling this week, there’s cause for concern.

Re/code points to numerous complaints over the weekend about error messages on Sling, which had been actively touting that users could watch Final Four games on the Turner channels included in the $20/month core package of Sling.


“We’re sorry some basketball fans saw errors tonight due to extreme sign-ups and streaming,” reads a Tweet posted Saturday evening by the @SlingAnswers account. “Engineers rebalanced load across network partners.”


Dish contends that the errors only affected a “fraction” of Sling users, but the service’s failure to meet full demand for such a high-profile event raises concerns about streaming video during a landmark week for the technology.


HBO is expected to launch its standalone streaming service HBO Now this week in advance of the April 12 season premiere of Game of Thrones. At the same time, it’s also announced that Sling will be selling both live and on-demand access to HBO for $15/month.


HBO Go, the network’s streaming service for customers who subscribe through traditional pay-TV vendors, has historically shown its inability to cope with high demand during season premieres, and most notably during the first season finale of True Detective in 2014.


HBO Now has been developed with an outside partner, MLB Advanced Media, the baseball folks responsible for the MLB.tv streaming service, which — unless today is different from the previous decade of opening days — will have its hands full dealing with the inevitable huge number of complaints today as users try to watch their still-undefeated favorite teams online.


Then there’s last week’s announcement from Sling that it will carry HBO and that it will launch the premium network in time for the GoT premiere.


Given HBO Now’s initial exclusivity on Apple TV and iOS devices, a number of people will choose Sling both because it’s available on more devices and its HBO access will be live.


But if users see a repeat of Sling’s Final Four faltering, or any of the HBO streaming options crash like HBO Go has done in the past, the people involved should expect a very vocal backlash from paying customers (and the friends who borrowed their passwords).




by Chris Morran via Consumerist

Judge Rules: Woman Can Serve Elusive Husband Divorce Papers Via Facebook Message


The times, they are completely and totally changing: Used to be serving someone with divorce papers required some sort of face-to-face interaction, which can be difficult if the other party gets squirrelly and tries to avoid the encounter. But now it seems repeatedly pinging someone’s Facebook inbox will do just as well.

Manhattan Supreme Court Justice Matthew Cooper ruled that a Brooklyn woman can use social media to make sure her former beloved knows he’s getting the ax, reports the New York Daily News.


He ruled that she “is granted permission serve defendant with the divorce summons using a private message through Facebook,” with the help of her lawyer through her account. with her lawyer messaging Victor Sena Blood-Dzraku through her account, Cooper wrote.


“This transmittal shall be repeated by plaintiff’s attorney to defendant once a week for three consecutive weeks or until acknowledged” by her husband, who seems to have no fixed address and isn’t the easiest to nail down.


He’s only been keeping in touch with his wife by phone and Facebook, and apparently doesn’t want a divorce.


The “last address plaintiff has for defendant is an apartment that he vacated in 2011,” the judge noted, adding that the woman “has spoken with defendant by telephone on occasion and he has told her that he has no fixed address and no place of employment. He has also refused to make himself available to be served with divorce papers.”


Even the post office had no forwarding address for him, he has no billing address listed on his prepaid cell phone account and he might as well not exist to the Department of Motor Vehicles.


He got his first divorce papers message last week.


“So far, he hasn’t responded,” the woman’s lawyer says.


EXCLUSIVE: Judge says Brooklyn woman can use Facebook to serve divorce papers [New York Daily News]




by Mary Beth Quirk via Consumerist

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John Oliver Gets Edward Snowden To Explain Government Snooping In Terms Of Penis Photos

By June 1, Congress must decide whether or not to reauthorize certain sections of the controversial USA Patriot Act (aka the Uniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism Act), but even though it’s been nearly two years since former National Security Agency contractor Edward Snowden revealed the NSA’s massive and far-reaching data collection programs, many Americans either are only vaguely aware or don’t understand because it’s not easy to immediately see how things like PRISM and MYSTIC affect your daily existence. That’s why John Oliver not only went straight to Snowden for an explanation of these programs, but to have him put the snooping in terms many Internet-era perverts can understand: penis photos.


“It’s difficult for most people to even conceptualize,” Snowden admits in the above interview on HBO’s Last Week Tonight. He then starts to explain about the invisibility of the Internet and the complicated connections involved when Oliver interrupts.


This is the whole problem,” says Oliver. “I glaze over. It’s like the IT guy comes into your office and you go, ‘Oh sh*t — don’t teach me anything. I don’t want to learn. You smell like canned soup.'”


In order to show Snowden just how bored an uninformed a lot of Americans are, he plays some man-on-the-street interview footage demonstrating how little, if anything, people understand about Snowden and the NSA snooping scandal.


Then, referring to a previous Snowden anecdote about people at the NSA sharing nude photos caught in their mass data collections, Oliver shows another video of those same Americans saying they’d be horrified if their dick pics were floating around government offices, but many of them don’t believe it’s happening.


“The good news is there’s no program named ‘The Dick Pick’ program. The bad news is they’re still collecting everybody’s information, including your dick picks,” explains Snowden.


This is the most visible line in the sand for people — Can they see my dick?” Oliver declares, handing Snowden a folder that purportedly contains a photo of Oliver’s genitals. “So let’s go through each NSA program and explain to me its capabilities with regards to that photograph of my penis.”


702 surveillance (aka Section 702 of the Foreign Intelligence Surveillance Act, which authorizes the NSA to collect massive amounts of data on people “believed to be located outside the United States to acquire foreign intelligence information.”):


Snowden: “Section 702… allows the bulk communications of Internet communications that are ‘one-end’ foreign… so if you have your e-mail through Gmail hosted on a server overseas… if it at any time crosses outside the border of the United States, your junk ends up in the database.”


Oliver: “It doesn’t have to be sending your dick to a German?”


Snowden: “No, even if you’re sending to someone within the United States, your wholly domestic communication between you and your wife can go from New York to London and back and get caught up in the database.”


Executive Order 12333 (signed Dec. 4, 1981 by Pres. Ronald Reagan; authorized intelligence community to expand data collection operations):


Snowden: “E.O. 12333 is what the NSA uses when the other authorities aren’t aggressive enough or aren’t catching as much as they’d like.”


Oliver: “How are they going to see my dick? I’m only concerned about my penis.”


Snowden: “When you send your junk through Gmail. That’s stored on Google’s servers. Google moves data from data center to data center, invisibly to you without your knowledge. That data could be moved outside the borders of the United States, temporarily. When your junk was passed by Gmail, the NSA caught a copy of that.”


PRISM (an NSA surveillance that uses orders from the Foreign Intelligence Surveillance Court to collect stored data from large Internet companies):


Snowden: “PRISM is how they pull your ‘junk’ out of Google, with Google’s involvement. All of the different PRISM partners — people like Yahoo, Facebook Google — the government deputizes them be sort of their surveillance sheriff.”


Oliver: “Their a dick sheriff?”


Snowden: “Correct.”


Upstream (an NSA data collection technique that gathers in-transit information via the backbone of the Internet):


Snowden: “Upstream is how they snatch your junk as it transits the Internet.”


MYSTIC (the NSA’s program to collect data on all voice calls in certain countries):


Snowden: “If you’re describing your junk on the phone, yes [they’re collecting it]”


Oliver: “But do they have the content of that junk call, or just the duration of it?”


Snowden: “They have content as well, but only for a few countries. If you were on vacation in the Bahamas, yes.”


215 Metadata (Sec. 215 of the Patriot Act details how the government can compel companies to hand over information with regard to intelligence. Oliver is referring to the mass collection of metadata — non-content information like phone numbers, duration of calls, identities of those involved in call — from telecom providers):


Snowden: “No [the government can’t see your penis], but they can probably tell who you’re sharing your junk pictures with. Because they’s seeing who you’re texting and who you’re calling.”


Oliver: “If you called a penis enlargement center at three in the morning and the call lasted 90 minutes?”


Snowden: “They would have a record of your phone number calling that phone number — which is the penis enlargement center. They would say they don’t know it’s a penis enlargement center but of course they can look it up.”


To end the interview, Oliver asks, “Would your takeaway from all this be: Until such time as we’ve sorted all of this out, don’t take pictures of your dick?”


“No… you shouldn’t change your behavior because a government agency is doing the wrong thing,” explains Snowden. “If we sacrifice our values because we’re afraid, we don’t care about those values very much.”




by Chris Morran via Consumerist