What would happen if one of your favorite products changed the feature that made it your favorite in the first place? That’s the frustration that users of Pine-Sol face now that the company has changed the product’s fragrance. The company blames a pine oil shortage and promises to offer the original scent online.
“It was a tough decision, but we did have to change the formula of our Original Pine-Sol due to a lower amount of pine oil available,” explains a company representative on the Pine-Sol Facebook page.
If you thought that a cleaning solution couldn’t inspire this level of devotion…well, you’re wrong. Complaints are a regular fixture on the Pine-Sol Facebook page, and a Change.org petition reveals consumers’ devotion to the product.
This whole world changes, nothing is perfect. EXCEPT ORIGINAL PINE-SOL! I DO NOT GET MAD EASY, THINGS HAPPEN FOR REASON, AND WE CAN’T CHANGE EVERYTHING. I’M 37 AND HAVE BEEN A FAITHFUL, ADDICTED CUSTOMER TO ORIGINAL SCENT PINE-SOL, I USE IT EVERYWHERE, FOR EVERYTHING…
I WILL FIGHT,THIS STUPID MOVE YOU GUYS DID TILL I’M TO [sic] OLD TO MOVE, THEN I’LL DIE, AND COMEBACK AND HAUNT YOUR ASS, AND KEEP FIGHTING FROM MY GRACE [sic]. IT’S BULLSHIT YOU KNOW IT, NOW CHSNGE [sic] IT BACK.
Now, that, Clorox, is what you’d call a loyal customer.
Pine Sol: Change the original scent back [Change.org] (Thanks, Scorpio!)
by Laura Northrup via Consumerist
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