If a restaurant makes your pizza–or, in the case of Subway, your Flatizza–incorrectly, you’re entitled to a refund. You should not, however, try to enlist the help of local law enforcement by calling 9-1-1 to report a crime against pizza. When a South Carolina woman did exactly that last week, she was sent to jail and released on bond, charged with misuse of the 9-1-1 system.
To be accurate, it sounds like the customer didn’t want the full wrath of law enforcement to rain down on the local Subway simply because they made her pizza with marinara sauce instead of pizza sauce. She wanted to make an official report, then turn to a local TV station’s “On Your Side” reporter. We fully support that…but maybe not the part where you file a police report first.
“They made my mom another sandwich without a problem, but say they won’t make me a sandwich,” she complained to the 9-1-1 operator.
You want to listen to a recording of the call? The local newspaper has a version with her name and phone number redacted.
Woman calls 911 after pizza made wrong [Gaston Gazette]
by Laura Northrup via Consumerist
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