Report: Guitar Center Ends Receipt Checks

You might associate receipt checks at the door with electronics stores like Best Buy and warehouse stores like Costco, but one notorious door-checking offender is big-box music store Guitar Center. At least, as one reader reports to Consumerist, until now.

An insider tells us that all Guitar Center stores have recently ended the practice, and all stores are supposed to stop asking for receipts at the door. We contacted Guitar Center to confirm in a more official way, and will update this post when we hear back.

In 2010, we reported that at least one store in the chain found a novel way around checking customers’ receipts at the door: they had customers pick up their receipts at the exit, after completing the transaction elsewhere in the store. This allowed them to look over customers’ purchases before letting them out the door without being confrontational about it or implicitly accusing them of theft.

“They dissuaded a lot of business and generated a lot of ill will with that policy,” notes our tipster.

by Laura Northrup via Consumerist