It’s rare, but it happens, folks: The Onion has gone and made the mistake of identifying real news as fodder for satirical fiction. Because with the amount of Comcast customer service calls gone horribly wrong we’ve heard about, we’re pretty sure that plenty of people have experienced “the remote backwoods of the cable company’s automated phone system” only to find he or she has “blindly stumbled deeper into the uncharted hinterlands regarding appointment scheduling and equipment installation options…” Sadly, It’s a terrifying, and yet very real place. [“Caller Enters Remote Backwaters Of 1-800 Automated Messaging System” at The Onion]
by Mary Beth Quirk via Consumerist
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